Drugs and alcohol can have a major impact on individuals and their workplace.

Issues that can arise in the workplace from alcohol and drug misuse can include lower productivity, absenteeism, injuries, and possible legal costs.  

Workplaces also have the potential to exacerbate substance misuse in individuals. Employers have a legal responsibility to safeguard employees’ welfare, health and safety.  

Woman Speaking At Support Group Meeting For Mental Health Or Dependency Issues In Community Space

Drug & Alcohol Programme Features

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Specialist session

Our Drug & Alcohol Programme counselling sessions are delivered by experienced clinicians to facilitate change in a safe and timely environment. Sessions can be delivered via phone or video conferencing.

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Clinical assessment

An initial, in-depth clinical assessment of the individual’s needs is carried out to determine suitability for the programme and determine the best support options.

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Support signposting

Support the individual in learning skills that will help to maintain a change in behaviour with alcohol and/or drug misuse. Employees with high levels of dependency or complex factors may be signposted for further support.

Drug & Alcohol misuse statistics 


Of employers report loss of productivity

Source: CIPD


Substance misuse costs UK businesses over £7 billion annually

Source: Public Health England


Working days lost across the UK due to substance misuse

Source: Public Health England

What our clients say about PAM Wellness Solutions

When we were searching for a new EAP provider, we were impressed by PAM Wellbeing’s interactive wellbeing portal and value for money, and by the responsiveness and the high level of service offered by both their Business Development Consultant and Account Manager. The set-up and transition to PAM Wellbeing has been smooth and, unlike when we signed with our previous EAP provider, we haven’t had any negative feedback from staff. On the contrary, we know of several staff members who have been able to access the counselling services effectively.


We invited PAM Wellbeing, our Employee Assistance Programme (EAP) provider, to review our data and together created a three-year mental health strategy. As a result, we’ve seen a positive shift in the business culture and the quality of relationships, which has made our advisors feel cared for and remain loyal to the organisation. Managers who may have before been focused on output and targets, have been reminded of the human side of leading a group of our people, which has helped them develop into more empathetic and effective leaders.


Our staff have benefitted enormously from the trauma and critical incident support delivered by PAM Wellbeing. It has sign-posted them to relevant therapies, so they can recover and thrive at work. This has been essential to ensuring we can continue to provide our staff with a crucial therapy for supporting them to recover from exposure to a traumatic event.

HM Prison & Probation Service

Wellbeing is our number one priority. PAM have continually proved themselves willing to work with us to develop and deliver innovative and diverse solutions, turning our ideas into reality and ensuring that our service offer remains relevant and meets business need.

Department for Work & Pensions

Our Accreditations

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