Whistleblowing helpline for confidential reporting 

It’s hard for organisations and managers to have visibility of operations every minute of the day, and actions can go unnoticed or unheard – which may result in employees feeling unsafe or uncomfortable at work. 

Examples of wrongdoing in the workplace may include criminal activity such as theft, drug or alcohol consumption, and sexist or racist behaviour for example. 

Employees are often the first people to witness any unethical behaviour within an organisation. By making it easy for them to make a protected disclosure, you can resolve any wrongdoing, instil ethical behaviour and even protect lives. 

Our service provides confidential access to employees 24/7.

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Whistleblowing  Service Features

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Internal disclosure

Our whistleblowing service encourages employees to make disclosures internally, to avoid them having to expose wrongdoing via a third party.

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Confidential liaison

As a best practice whistleblowing service provider, the confidentiality of individuals who discloses information will be maintained at all times.

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Open culture

By encouraging staff to ‘blow the whistle’ if needed, we can help you to create an open and honest culture. Where employees feel safe to speak up.

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Timely response

In addition to protecting individuals, all disclosures are treated seriously and consistently. With information passed to nominated personnel in a timely manner.

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Whistleblowing service responsibilities 

In line with the UK Government’s whistleblowing guidance and code of practice for employers, a worker who makes a disclosure must reasonably believe two things: 

  1. They are acting in the public’s interest (meaning personal grievances and complaints are not usually covered by whistleblowing law)
  2. Past, present or likely future wrongdoing falling into one or more of the following categories:
  • criminal offences (this may include, for example, types of financial impropriety such as fraud) 
  • failure to comply with an obligation set out in the law
  • miscarriages of justice 
  • endangering someone’s health and safety 
  • damage to the environment 
  • covering up wrongdoing in the above categories 
Whistleblowing law is located in the Employment Rights Act 1996 (as amended by the Public Interest Disclosure Act 1998).
It provides the right for a worker to take a case to an employment tribunal if they have been victimised at work. Or lost their job because they have ‘blown the whistle’. 
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What our clients say about PAM Wellness Solutions

When we were searching for a new EAP provider, we were impressed by PAM Wellbeing’s interactive wellbeing portal and value for money, and by the responsiveness and the high level of service offered by both their Business Development Consultant and Account Manager. The set-up and transition to PAM Wellbeing has been smooth and, unlike when we signed with our previous EAP provider, we haven’t had any negative feedback from staff. On the contrary, we know of several staff members who have been able to access the counselling services effectively.


We invited PAM Wellbeing, our Employee Assistance Programme (EAP) provider, to review our data and together created a three-year mental health strategy. As a result, we’ve seen a positive shift in the business culture and the quality of relationships, which has made our advisors feel cared for and remain loyal to the organisation. Managers who may have before been focused on output and targets, have been reminded of the human side of leading a group of our people, which has helped them develop into more empathetic and effective leaders.


Our staff have benefitted enormously from the trauma and critical incident support delivered by PAM Wellbeing. It has sign-posted them to relevant therapies, so they can recover and thrive at work. This has been essential to ensuring we can continue to provide our staff with a crucial therapy for supporting them to recover from exposure to a traumatic event.

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Wellbeing is our number one priority. PAM have continually proved themselves willing to work with us to develop and deliver innovative and diverse solutions, turning our ideas into reality and ensuring that our service offer remains relevant and meets business need.

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Our Accreditations

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