Employee mental health can be impacted by stress at work or exposure to potentially traumatic events.

With over half of all employees (51%) having been affected by a delay accessing the NHS, managed psychological services provide the specialist counselling support needed to meet this demand.

Mental health conditions continue to be  the main cause of absence in the UK. Highlighting the importance of counselling for helping employees or individuals to return to work.

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Psychological Service Features

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Enhanced mental health assessment

Comprehensive specialist assessment following a stepped care approach with a highly qualified counsellor who will determine which treatment pathway is best suited to the individual.

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Report and recommendations

The counsellor will provide a written report with recommendations for the referring manager and suggestions of suitable therapies.

Treatment pathways

We provide specialist treatments within NICE guidelines, likely to be more intense or for a longer duration. Delivered by a range of highly qualified counsellors such as Cognitive Behavioural Therapists and EMDR therapists.

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Aligning our services to the needs of your organisation to provide a partnership to help your people thrive in the workplace.

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Enhanced Psychological Services:
The future model of mental health in the workplace

The benefits of psychological services help employees who are struggling with their mental health to reduce the impact on them both personally and professionally. Our enhanced therapies are designed to help reduce the incidence of mental health and psychological struggles, reduce sickness absence and provide the appropriate support so that the individual can return to work feeling well.

Our enhanced model offers an assessment for complex, longer term mental health concerns and access to specialist therapies focusing on clear goals and recommendations. It allows an organisation or manager to provide and monitor the support/treatment that has been put in place.

Execute your duty of care

Workplace mental health risk assessment 

Everyone is different, in terms of their experiences and how they will respond to counselling, a comprehensive specialist assessment is conducted to determine a course of action and recommendations for both the employee and their manager.

The stepped care approach has four core elements:
  • Remote guided self-management, skill development and coaching
  • Computerised cognitive behavioural therapy
  • Low intensity interventions – Integrative therapies
  • High intensity interventions – CBT, EMDR and more evidence based therapies

Speak to us today

PAM Wellness solutions can provide managed mental health referrals to support individuals with specialised counselling needs outside of the EAP.

Workplace mental health assessments encourage self-reflection and establish a safe space for individuals to speak in confidence with an impartial qualified professional. They provide additional support to individuals who may not want to discuss their personal situation or emotions with colleagues or family.

Get in touch
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What our clients say about PAM Wellness Solutions

When we were searching for a new EAP provider, we were impressed by PAM Wellbeing’s interactive wellbeing portal and value for money, and by the responsiveness and the high level of service offered by both their Business Development Consultant and Account Manager. The set-up and transition to PAM Wellbeing has been smooth and, unlike when we signed with our previous EAP provider, we haven’t had any negative feedback from staff. On the contrary, we know of several staff members who have been able to access the counselling services effectively.


We invited PAM Wellbeing, our Employee Assistance Programme (EAP) provider, to review our data and together created a three-year mental health strategy. As a result, we’ve seen a positive shift in the business culture and the quality of relationships, which has made our advisors feel cared for and remain loyal to the organisation. Managers who may have before been focused on output and targets, have been reminded of the human side of leading a group of our people, which has helped them develop into more empathetic and effective leaders.


Our staff have benefitted enormously from the trauma and critical incident support delivered by PAM Wellbeing. It has sign-posted them to relevant therapies, so they can recover and thrive at work. This has been essential to ensuring we can continue to provide our staff with a crucial therapy for supporting them to recover from exposure to a traumatic event.

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Wellbeing is our number one priority. PAM have continually proved themselves willing to work with us to develop and deliver innovative and diverse solutions, turning our ideas into reality and ensuring that our service offer remains relevant and meets business need.

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Our Accreditations

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